Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay in processing your order.

Shipping Time

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days
  • International: 7–15 business days

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs processing, or peak seasons.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location. We may occasionally offer free shipping promotions, which will be clearly displayed on the website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately at: service@damitahome.com

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue with the carrier.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of purchase before processing begins. Once an order has been processed or shipped, we are unable to make changes.

Multiple Items

If your order contains multiple items, they may be shipped separately depending on inventory availability. You will receive tracking information for each shipment.

Contact Us

If you have any questions about shipping, please contact us at:

Email: service@damitahome.com